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Shipping and Delivery Policy

Website: bendita.in

Company: Bendita Bionics



1. Introduction

Bendita Bionics ("we", "our", "us") provides custom-fitted prosthetic products. Because each product is made and fitted for an individual consumer, delivery is combined with clinical fitting. This policy explains our delivery timeline and fitting process.



2. Delivery Timeline

The estimated delivery timeline is approximately 30 to 40 days.


The timeline begins after the assessment is complete, the proposal is accepted and the advance payment is received.



3. Fitting Procedure

A minimum of two clinical visits is required.


First visit: prosthetic socket moulding, test socket fabrication, initial fitting and user training.


Second visit: final fitting and adjustments.



4. Payment at Delivery

An advance of 50 percent of the total amount is required to start manufacturing and fitment procedures.


The balance amount is payable at the final delivery of the product.



5. Delivery Charges

All prices quoted include GST. Any additional delivery or travel charges, if applicable, will be mentioned in the quotation.



6. Delays

The delivery timeline is an estimate. It may change depending on the consumer's medical condition, the components required and the availability of the consumer for the fitting visits.



7. Post-Delivery Support

The products require a period of familiarization. We will support the consumer's fitting during this period, even after delivery. A warranty document specific to the product is provided at the time of delivery.



8. Contact Us

Bendita Bionics


Email: support@bendita.in


Phone: 8075854207


Address: Bendita Bionics, Second Floor, Kamath Arcade, Azad Rd, Kaloor, Ernakulam, Kerala 682017

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